Sophos Central: Enable Remote Assistance

Simon from Sophos Support describes how to enable the Remote Assistance functionality in Sophos Central.

Skip ahead to these sections:
00:12 Overview
00:48 Enable via Central Dashboard
01:12 Enable via Support Case

Documentation Links:

Sophos Central Admin: How to enable Remote Assistance
https://community.sophos.com/kb/en-us/124023

Sophos Central Admin Help Guide:
https://docs.sophos.com/central/Customer/help/en-us/index.html

Join our Sophos Community!
https://community.sophos.com

Watch more great videos like this one at https://techvids.sophos.com