Sophos Mobile (v9.5): How to get Logs on Android and iOS

We'll show how to get the Sophos app log files from Android and iOS devices.

Skip ahead to these sections:
00:00 - Introduction
00:48 - Prerequisite for requesting log files remotely
01:16 - How to remotely retrieve app log files from an Android device
02:30 - How to remotely retrieve app log files from an iOS device
03:07 - Receiving remote app log files by email
03:58 - Get app log files locally on an Android device and send them by email
05:32 - Get app log files locally on an iOS device and send them by email
06:37 - Having a look into received app log files

Sophos Mobile- How to get the Sophos logs on an Android or iOS device:
https://community.sophos.com/kb/en-us/120855

Sophos Mobile- How to change the log level on an iOS device:
https://community.sophos.com/kb/en-us/132832

Sophos Mobile - What to do if the "Get client log files" action does not work:
https://community.sophos.com/kb/en-us/134734

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