The Techvids library gives you access to in-depth video tutorials, product demos, and troubleshooting guides to enhance your fundamental cybersecurity knowledge and get the most out of your products.

Customer Support

Sophos Customers: Get started with the Support Portal

An overview of the Sophos Support Portal. Explore the available self-service resources, learn how to use Live Chat, create a Te...
Apr-09-2025

Sophos Support: Use Support Search

We show you how to effectively use Search in the Sophos Support Portal. **Captions generated by machine translation and may co...
Jun-05-2024

Sophos Support 101

Sophos Support provides self-serve platforms and tools to help our customers and partners including the Sophos Support Portal, ...
Mar-12-2024

Sophos Support Fundamentals: Domain Name Systems

An overview of the fundamental concepts of Domain Name Systems (DNS). This is a high-level overview, so check out the relevant ...
Mar-08-2024

Sophos Support Fundamentals: Group Policy Objects

An overview Microsoft Group Policy Objects (GPO). We dive into Local & Active Directory GPO, and explain the nuts-and-bolts of ...
Sep-28-2023

Sophos Support Fundamentals: Linux

A guide through the essentials of the Linux operating system. We explore the Linux Filesystem, File Permissions, Relative and...
Sep-14-2023

Sophos Support Fundamentals: Email Basics

An overview of the fundamentals of email. We cover the basic email flow concept, SMTP connection process, commands, status code...
Sep-05-2023

Sophos Support Fundamentals: Virtual Private Networks

An overview of the fundamentals of Virtual Private Networks, including how they function, the various VPN types, tunneling prot...
Jun-29-2023

Sophos Support Fundamentals: Windows Server

An overview of Windows Server, including Windows Server Roles, Services and Features, NTFS Permissions and Network Shares. *Vi...
Jun-01-2023

Sophos Support Fundamentals: Active Directory

An overview of Active Directory, including the various roles, components, and more! *Video Chapters* 00:19 Overview 00:34 AD ...
May-17-2023