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Sophos XDR/Sophos MDR: Manage Cases

Cases  bring together related Detections into a single workspace in the upgraded Sophos XDR and Sophos MDR. Learn the standard Cases workflow when conducting investigations, including navigating the Cases page, creating new cases, reviewing key findings and evidence, utilizing Response Actions, and more.

**Captions are generated by machine translation may contain errors**

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*Video Chapters*

00:00 Intro
00:17 Overview
00:29 Case overview
01:08 Case navigation
03:21 Add Case manually
04:18 Case workflow
04:27 Case Summary and Key Findings
05:06 Case Comments
05:22 Evidence
05:32 Review Detections
05:42 Add saved query to Case
06:01 Case History
06:09 Enrichments
06:13 Sophos AI Assistant
06:39 Response Actions
07:10 Close Case
07:24 Archive Case
07:44 Outro

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*Relevant Documentation*

📖 Product documentation - Cases
https://docs.sophos.com/central/customer/eap/4.1/en-us/index.html?contextId=xdr-cases

📖 Product documentation - Security Operations
https://docs.sophos.com/central/customer/eap/4.1/en-us/index.html?contextId=xdr-sec-ops-home

🔗 Sophos XDR and MDR solution expansion - Sophos Community
https://community.sophos.com/sophos-xdr/sophos-xdr-mdr-expansion/upgrade-center

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💡 Ask questions and get expert answers in the Sophos Community. https://community.sophos.com

▶️ Watch more expert video tutorials. https://techvids.sophos.com

🔔 Follow and subscribe. https://www.youtube.com/@SophosCybersecurity

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