Central Endpoint: How To Recover Tamper Protected Windows Devices [Pre 2.15.6]

Danush from Sophos Support describes how to recover a tamper protected Windows device if the tamper protection password is lost.

NOTE: The steps listed in this video are for machines that are below Core Agent version 2.15.6
For the updated steps, view: https://techvids.sophos.com/watch/9eZ2itnZ7X5Fyi52M3jki9

Skip ahead to these sections:
0:00 Overview
0:46 Boot into Safe Mode
1:34 Disable Servies
2:02 Edit Registry
3:48 More info

How to recover a tamper protected system:
https://community.sophos.com/kb/en-us/124377

Sophos Central Admin Guide:
https://docs.sophos.com/central/Customer/help/en-us/index.html

Join our Sophos Community!
https://community.sophos.com

Have a suggestion for a new video? Please visit our User Assistance forum on the Community to share your idea! https://community.sophos.com/community-chat/f/user-assistance-feedback