Sophos MDR: Define MDR Contacts

We show you how to define your Sophos MDR authorized contacts and threat response mode in Sophos Central.

If you're a Sophos MDR customer, assigning authorized contacts lets you fully utilize the service. This instructs the Sophos MDR Operations team on who to contact and how to take action in the event of an active threat. You're prompted to take these steps in Sophos Central after activating a new Sophos MDR license and you can modify this information at any time.

**Captions generated by machine translation and may contain errors**

*Video Chapters*
00:33 Add Authorized Contacts
01:54 Set Threat Response
02:23 Exclude Sensitive Device Access
02:45 Add Other Account Details

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*Relevant Documentation*

MDR settings
https://docs.sophos.com/central/customer/help/en-us/index.html?contextId=MDR-settings

Sophos Endpoint Onboarding Guide
https://soph.so/endpoint_onboarding

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