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Sophos MDR: Define MDR Contacts in Sophos Central

A step-by-step tutorial showing you how to define your Sophos Managed Detection and Response (MDR) authorized contacts and threat response mode in Sophos Central.

As a Sophos MDR customer, assigning authorized contacts lets you fully utilize the service. This instructs the Sophos MDR Operations team who to contact and how to take action during an active threat. You're prompted to take these steps in Sophos Central after activating a new Sophos MDR license, and you can modify this information at any time.

**Captions generated by machine translation and may contain errors**

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*Video Chapters*
00:00 Intro
00:16 Overview
00:42 Add authorized contacts
02:12 Set threat response
03:32 Exclude sensitive device access
03:53 Add other account details
04:35 Outro

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*Relevant Documentation*

🔗 MDR preferences
https://docs.sophos.com/central/customer/help/en-us/index.html?contextId=MDR-settings-configuration

🔗 Onboarding Guides
Sophos Endpoint: https://soph.so/endpoint_onboarding
Sophos MDR: https://soph.so/mdr_onboarding

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💡 Ask questions and get expert answers in the Sophos Community. https://community.sophos.com

▶️ Watch more expert video tutorials. https://techvids.sophos.com

🔔 Follow and subscribe. https://www.youtube.com/@SophosCybersecurity

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