Sophos Central: Enable Remote Assistance

Simon from Sophos Support describes how to enable the Remote Assistance functionality in Sophos Central.

NEW! Click here to start a Sophos Assistant interactive guide:
https://central.sophos.com/manage/overview/dashboard/?_wfx_=0820ffbf-142d-4c61-81f1-178cef56c164

Skip ahead to these sections:
00:12 Overview
00:48 Enable via Central Dashboard
01:08 Enable via Support Case

Documentation Links:

Sophos Central Admin: How to Enable Remote Assistance
https://community.sophos.com/kb/en-us/124023

Sophos Central Admin Help Guide:
https://docs.sophos.com/central/Customer/help/en-us/index.html

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