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Sophos Endpoint: Performance Troubleshooting with CSV Logs
Kushal from Sophos Support shows you how to troubleshoot performance issues with CSV logs generated by the Endpoint Self Help tool.
When experiencing degraded performance due to high disk utilization or where the “Sophos File Scanner.exe” process is working the hardest, you can generate logs to help you quickly figure out which files or directories are the culprit.
Skip ahead to these sections: 00:13 Overview & Prerequisites 01:36 Verify Issue 02:22 Generate CSV Log 03:10 Excel Template/Pivot Table 05:10 Example Resolution
